# How the buyback works

> See the Broken LCD workflow: panel check, estimate, packing guidance, delivery note generation and shipment.

## A workflow built for refurbishers and trade-in lots

### 1. Check the display panel

The LCD/OLED output must remain usable. Fully dead screens do not carry refurbishment value.

### 2. Estimate the shipment

Choose the brand, model, condition tier and quantity. The system calculates a live estimate line by line.

### 3. Pack carefully

Follow the bubble pouch or bubble wrap methods to protect glass edges, corners and flex cables.

### 4. Get your prepaid label

We generate a free prepaid shipping label — Chronopost in France, FedEx worldwide. Print it, stick it on the parcel and place the delivery note inside.

## Two packing methods, one goal: no extra damage in transit

These instructions are adapted from the historical packaging methods already used internally.

### Method 1: bubble pouch by batch

Best for homogeneous lots with clear SKU grouping.

- Group 5 or 10 identical screens per pouch whenever possible.
- Never fold the flex cable; keep every unit aligned in the same direction.
- Insert a paper note with your order number, sender name and piece count.

### Method 2: bubble wrap and reinforced box

Best for mixed lots or more fragile shipments, with padding on every side.

- Pad the bottom, sides and top of the box with bubble wrap.
- Separate references with a protective layer between each group.
- Before sealing, shake the parcel gently: nothing should move.

[Illustrated packing guidance](https://broken-lcd.com/en/packaging)

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Source: Broken LCD — https://broken-lcd.com/en/how-it-works · Citation terms: https://broken-lcd.com/llms.txt