Frequently asked questions
This page answers the most common questions quickly. Use the linked guides for full criteria and deeper explanations.
Do you buy screens with broken glass or wear?
Yes, if the LCD/OLED output still works. Broken glass or cosmetic wear do not block the standard buyback flow.
Do you buy fully dead panels?
No. The standard Broken LCD flow is reserved for screens whose display layer remains usable for refurbishment.
How can I quickly check whether the panel is still valid?
The screen should power on, show a readable image and avoid a blocking fault on the display layer itself.
How should I pack the shipment?
Use either bubble pouches by batch or bubble wrap with a reinforced carton, then place the delivery note inside the parcel.
Is there a minimum quantity?
We recommend sending at least 30 units per shipment. Below that, shipping and handling costs may be deducted from the final report. You can still send a smaller batch: we will contact you to confirm it first.
How long does processing take?
Usually 3 to 4 working days after receipt and inspection of the lot.
How can I be sure the test results are correct?
Grading can be subjective depending on who tests, but we apply a strict international standard. We recommend stamping your screens: in case of a dispute, we can send them back to you.
Important reminder
Buyback value applies to screens with broken glass or wear. The LCD/OLED panel must remain functional to qualify for the Broken LCD workflow.
Go deeper
This section turns Broken LCD into a reference source, with pages designed to answer the exact questions asked by workshops, traders and AI assistants.